AI receptionists for small business
Hire AI staff that never miss a call.
When you're on the tools, with a client or closed for the night, your Ondellio receptionist picks up, answers questions about your business, texts the caller your booking link and sends you a short summary.
Every call. Answered.
The problem
A missed call is usually a missed job.
They don't leave messages
Most callers hang up on voicemail and ring the next business on the list.
You can't always pick up
Hands busy, driving, mid-appointment or after hours. Calls still come in.
Staff cost a lot
A full-time receptionist is out of reach for most sole traders and small teams.
What your receptionist does
Like a receptionist who knows your business.
Answers missed calls
Your number stays the same. Calls you can't take forward to your receptionist after a few rings.
Answers questions
Services, hours, location, what to expect. Trained on your business, in your words.
Sends the booking link
Texts the caller a link to book online, so the booking lands in your system.
Texts you a summary
Who called, what they wanted and what happened, in one short SMS.
Filters the junk
Robocalls and sales pitches get ended politely, without bothering you.
Calm, natural voice
A friendly greeting, plain answers and a clear note that the call may be recorded.
How it works
Up and running without a new phone system.
We learn your business
A short call to cover your services, common questions, booking link and how you want urgent calls handled.
We build and test
We set up your receptionist, write the greeting with you and test it until it sounds right.
Turn on call forwarding
Forward unanswered calls on your existing number. We look after the rest and keep improving it.
Case study · Lady's Beauty Care, Northfield SA
Built for our own clinic first.
Ondellio started inside Lady's Beauty Care, an Adelaide skin clinic. Its missed calls now go to Chloe, an AI assistant who answers treatment questions and texts callers the booking link, then sends the clinician a one-line summary.
- Picks up when the clinician is with a client
- Asks what the caller wants to achieve before suggesting a treatment
- Ends spam and sales calls quickly
Who it's for
Small teams where the phone matters.
If one person is doing the work and answering the phone, Ondellio is built for you.
Pricing
A one-off setup, then a simple monthly fee.
Every business is a little different, so we quote after a short chat.
Setup
- Discovery call and script
- Receptionist trained on your business
- Booking link and SMS summaries connected
- Testing before go-live
Monthly
- Your receptionist answering, day and night
- Changes to answers and hours
- Monitoring and improvements
- Local support from Adelaide
Questions
Good to know
Do I need a new phone number?
No. You keep your number and forward calls you can't answer. You can set how many rings before it forwards.
Will callers know it's AI?
Yes. Your receptionist introduces itself as an AI assistant. Being upfront builds trust.
Can it take the booking itself?
It texts the caller your online booking link so they choose the time, and the booking goes straight into your own system.
What if a caller needs a real person?
You get a summary text with their name, number and what they need, so you can call back.
Are calls recorded?
Callers are told at the start that calls may be recorded. We'll set it up to suit your business and privacy obligations.
Get started
Hear it on your own business.
Tell us what you do and we'll show you how your receptionist would answer.